Release Date:   Friday 25 Oct 2013 10:00pm  downtime approx 20 minutes

(On this day in 1971 we saw the end of steam trains in NZ;  on the other side of the world, in 1960 Mike Jagger and Keith Richards bumped into each other at Dartford Railway Station)

Implemented in this release

Help links

We have made it easier to find help when you need it.  Each page now has a direct link to the relevant section of our online Help. ‘Help for this page’ is found on the Help menu or by pressing Alt+F1.

Partial shipments

The Warehouse role can now process partial shipments and create backorders.

High Volume Listing Fees

Your free listing allowance is now retrieved from Trade Me and is automatically updated as it changes.  You can now limit auto-listing to your Trade Me allowance or to a level you set. Set this in ‘Settings -> Selling Channels -> Listing and Offer Options’.

Trade Me clothing categories

Next week Trade Me plan to implement some changes to the clothing categories. This will consist of consolidating some categories and adding some new attributes. The good news is that Tradevine will automatically make the necessary adjustments to your rules, ensuring a smooth transition.

Pay Now refunds

We have made a tweak to the Pay Now refund option on Sales Orders. You can now request a Pay Now refund for Pending Sales Order when payment has been received.

Performance improvements

We have made a few more small optimisations to further improve the performance.

API – Get Sales Orders

Two new filters have been added allowing you to filter Sales Orders by the last modified date. These are called modifiedFrom and modifiedTo.

Importing product changes

There are no importing changes for this release.

Key Bug Fixes

1. An ‘out of memory error’ was sometimes encountered when uploading images.
2. The importer was removing product labels in some instances.
3. The product list export did not always complete for very large result-sets.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Release Date:   Monday 14 Oct 2013 10:00pm (On this day in 1968 Jim Hines cracks the 10 second barrier in the 100m sprint)

Implemented in this release

Pay Now refunds

If a customer has paid using Pay Now, then it is now possible to initiate a refund.  You can make one refund per Sales Order.

Performance improvements

We have made a bunch of optimisations to improve the performance of Tradevine.

Product inventory counts

The product inventory counts on the Products List screen and the product itself should now be in sync.

Importing product changes

If you import or re-import your products then you may be interested in the following changes.

New:

• Populate From Listing ID – (Trade Me).

Products will be created from the details of the Trade Me listing specified in the Populate From Listing ID field when importing.

For more information refer to the Import Fields Help page.

Key Bug Fixes

1. The login button in Internet Explorer now responds to the Enter key without the focus being on the login button.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Release Date:   Thursday 12 Sept 2013 10:00pm

Implemented in this release

Warehousing

Multi warehousing has been added to the Professional, Enterprise and Trial plans. You can now add as many warehouses as you like. These can be of type:

• Own – warehouses where you own the stock and you do the shipping.
• 3PL – warehouses where you own the stock but a third party logistics partner does the shipping.
• Supplier – inventory held by a supplier.

You can control the shipping and stock status of each warehouse, as well as transfer stock between warehouses. You can also amend the warehouse assigned to a shipment, after we have auto assigned the shipments to the warehouses that have stock. Tradevine users can also now email each 3PL warehouse with a pick-list of shipments ready to pack and 3PL warehouse staff also now have a dedicated cut down Fast Shipping screen for confirming the shipments (with their tracking details) directly on your behalf.

Direct delivery and auto restock are due in a future release.

Zebra label printer

You can now print shipment and product labels using a Zebra printer.

Courier changes

Courier Xpress and goSweetSpot have been added to the list of couriers.
Post Haste has now been split out to cater for prepaid or account.

Customer phone added to shipments

The customer’s phone number has been added to the shipment screen.

Editing completed sales orders

It is now possible to edit both the customer Reference and the Paid checkbox for completed post-pay sales orders.

Detailed Inventory report

The inventory adjustment Reference field has been added to the Detailed Inventory report.

Export product changes

As inventory is now tracked at the warehouse level (i.e. one product can have stock in multiple warehouses), a separate inventory export file has been added on the Product Information list screen. The Quantity in Stock field has likewise been removed from the top level Product Information export.

Importing product changes

If you import or re-import your products then you may be interested in the following changes.

New:

• Warehouse Code – (Inventory).

Renamed:

• Quantity in Stock to Warehouse Stock – (Inventory).

For more information refer to the Import Fields Help page.

Key Bug Fixes

1. Shopify orders were incorrectly defaulting to a Completed with Cancellations status.
2. The inventory levels in Shopify were sometimes double decrementing when shipments were processed.
3. A behind the scenes error was occurring when pushing either a global comment or an advert to Trade Me for a classified listing.
4. A Xero totals mismatch error was encountered when deleting the SHIP product from a sales return.
5. We no longer compress images of any type that are below 1280 pixels wide or tall. For images greater than this we have improved how we compress large images without noticeably compromising the quality of the image.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Release Date:   Wednesday 10 July 2013 5:00pm

Implemented in this release

Sales returns

You can now create and process Sales Returns. These can be created directly or from an existing Sales Order. If you are integrated with Xero then this will create a credit note, as well as a corresponding journal for the stock that was put back into inventory.

Bulk approval of sales orders

You can now approve Sales Orders in bulk from the Sales Orders screen.

Stock reported on sales order

We have been reporting the stock availability for products on a sales order for some time now, but it wasn’t evident to everyone. We have now added a tooltip to the traffic light on each product line of the sales order, you only need to click the traffic light for a detailed breakdown of the inventory for that product.

Auto archive products

It is now possible to automatically archive products when they run out of stock. This is useful for sellers who list one-off items.

Shopify fulfillments

When you complete a shipment in Tradevine we now update the fulfilment status in Shopify. The shipment’s tracking numbers will also be reported.

NOW Couriers

Support for NOW Couriers tracking has been added.

DYMO shipping label

We have added more customisable print fields to the shipping label:

• Product name
• Shipping cost
• Public notes

Rural address checker

The Rural and Invalid Address checker has been improved to reduce the number of false positives.

Edited quantities on MQL listings

We now update active listings when the maximum quantity is modified for Multi Quantity Listings.

Classified Trade Me listings

It is now possible to make classified listings in the General and Motors categories. We automatically detect what type of listing a category accepts, auction or classified. If a category supports both types you can choose which to use.

Global answers to Trade Me questions

You can now define up to 5 global answers to help you quickly respond to standard questions.

Trade Me category search

When setting up a rule, you can now search all of the Trade Me categories and select the appropriate one. This additional method makes creating new rules much quicker and simpler.

FPO offer price

The price that an FPO (fixed price offer) was made at, is now shown on the FPO link on the Listings screen.

Auto format customer names and addresses

You can now configure your customer names and addresses to automatically reformat with the casing of your choice. The options are:

• Leave as is
• UPPER CASE
• lower case
• Camel Case

NB: this will only apply to new customers and addresses but there is also an option to update existing data according to the settings.

Product Internal Notes – Shipments report

The Private Notes on a product are now shown on the Shipments report.

User interface improvements

We have slightly altered the look and feel of our tab navigation to make it visually clearer which tab is active. We have also made it more obvious when a filter has been applied to a grid. The Recently Viewed panel has also had a makeover to help users distinguish the different document types more easily.

Importing Product Changes

If you import or re-import your products then you may be interested in the following changes.

New:

• Auto Archive When No Stock – (Inventory).
• Is Classified – (Trade Me).

For more information refer to the Import Fields Help page.

Key Bug Fixes

• Concurrency validation was sometimes encountered when re-importing products.

What’s Next?

• Multiple warehouses.
• An email mechanism for 3^rd party warehouses to be notified of shipments to pack.
• An interface for 3^rd party warehouses to confirm shipments that have been dispatched.
• API method to create products.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Release Date:   Wednesday 5 June 2013 5:00pm

Implemented in this release

Product DYMO labels

You can now print DYMO labels for your products.

We offer a standard template which you can also customise.

Public Notes on Shipments

Public Notes on your sales orders are now displayed on the Shipments screen.

Transparent images

The transparent component of some images (e.g. GIFs, PNGs) is now retained in both Tradevine and Shopify.

NB: transparency is lost when the images are submitted to Trade Me because their images are converted to JPG.

Changes to Trade Me categories

We have revamped the way we deal with Trade Me categories, so that we can more robustly handle changes made to the Trade Me category structure.

Trade Me listing and promotion fees

On the Listings screen you can select the More Info link to find out what the listing and promotion fees were for each listing. In future releases these will be graphed and included in our metrics and reports.

What’s Next?

• Ability to refund Pay Now payments when cancelling a Trade Me Pay Now sales order
• API method to create products

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Release Date:   Thursday 9 May 2013 5:00pm

Implemented in this release

Sales Order and Invoice footer text

You are now able to add your own text and graphics to the bottom of the Sales Order Confirmation and Invoice PDFs. This is configurable via the Trade Settings screen. This is useful for custom payment details or adding terms and conditions.

Listings screen layout

We have improved the layout on the Trade Me Listings screen:

• start date has been added
• withdrawn listing indicator
• a More info link which shows
  • the method used to create the listing
  • the Trade Me success fees
  • the Gallery Plus status
  • the time the listing was last checked by Tradevine

Ignore Feedback for a product

On individual listing rules you can now override the global settings so that feedback is not placed.  You can also choose to ignore customer feedback by product.

Default Listing comment

It is now possible to define a listing comment that will automatically be added to all new listings.  The comment will be added a few minutes after the listing has been made.  The first time you define the global comment it will also be added to active listings.

Ad-hoc Listing comment

In addition to the default listing comment you can add a comment to active listings at any time.  You can only do this once for each listing.

Trade Me customer reminders

The Trade Me customer reminders for missing addresses and non-payment are now based on working days instead of calendar days.

New Sales Channel filters on Sales Orders and Shipment’s screen

We have modified the filters for the Sales Order and Shipment screens to include the Trade Me Channel and Shopify Channel.

Trade Me listing failure reasons

The product’s listing rule now displays the reason a product failed to list.

Authenticated Trade Me Bidders when importing active listings

When importing Active Listings we can now detect the Authenticated Bidder setting

Declined Trade Me FPOs

We can now detect when members decline an FPO. This means that we can now immediately relist a product when the offer has been rejected by all recipients, rather than having to wait until the offer time has elapsed.

Trade Me listing quantity adjustments

Trade Me listings with Buy Now Only quantities greater than one, were being withdrawn when the available stock quantity dropped below the listing quantity (if the auto-withdraw setting was on). Now the listing is only withdrawn if there is no stock, otherwise the quantity is re-adjusted on the active listing.

Xero Tracking Categories

It is now possible to map a Xero tracking category option to each of your sales channels, as well as manual sales orders. This helps you run reports in Xero which group the revenue by sales channel. You will need to configure tracking in Xero and then map these in Tradevine.

API – Create Sales Order

It is now possible to create a sales order through the API. The sample application has been updated to include an example of how to do this. Please also check out our documentation.

Importing Product Changes

If you import or re-import your products then you may be interested in the following changes.

New:

• Disable automatic feedback – (Trade Me).
• Ignore feedback – (Trade Me).

For more information refer to the Import Fields Help page.

Key Bug Fixes

1. Shopify variant products were losing the shared handle when importing or updating.

What’s Next?

• Ability to refund Pay Now payments when cancelling a Trade Me Pay Now sales order
• API method to create products
• Display sales order public notes on the shipment screen
• Ability to print Dymo labels for products

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Release Date:   Tuesday 16 April 2013 5:00pm

Implemented in this release

Archive products

You can now archive unwanted products. Archiving can be turned on or off for each product. Once archived, the product will not be visible on your product list views and searches, unless you set the view filter to include the archived products.

Archived products will not be listed on Trade Me. Archived products will remain untouched in Shopify.

In a future release we will be removing the Archived label, so if you are currently using this label you might want to migrate to a different label and/or use the new archiving switch.

Tradevine API

We have released the first phase of our API that allows users to remotely hook into their data. This includes:

• Extracting sales and shipment info.
• Extracting core product data including inventory.
• Sending shipment and tracking information to us.
• Sending revised inventory counts to us.

More information on our API can be found at https://api.tradevine.com

Tradevine Support user

You can allow a Tradevine Support user to access your account and provide assistance by selecting Invite Tradevine Support from the Help icon.

Faster bulk auto-listing with photos

We now pre-emptively upload photos to Trade me once they are associated with products, so if you are creating a lot of new listings for the first time, this should now be even faster.

Trade Me Pay Now commission rate

We can now detect the exact Pay Now rate from Trade Me as you come in and out of the Top Seller programme, so your Xero invoices should always contain the correct rate which will make reconciliation even better.

Importing Product Changes

If you import or re-import your products then you may be interested in the following changes.

New:

• Is Archived – (General).

For more information refer to the Import Fields Help page.

Key Bug Fixes

1. The listing end time was sometimes overwritten, when the rule was configured for a specific end time, but a new listing was created manually with a different end time and the rule was subsequently updated.
2. The floating pricing on a product listing rule wasn’t always up-to-date, depending on what was updated.

What’s Next?

• Even though we have released the first phase of our API we are continuing to add to the API, e.g. the ability to add sales orders from 3^rd party web-carts.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.