Release Date:  Monday 24 November 2014 4:00am : completed

New features in this release

Trade Me  – Free shipping threshold for shopping cart

You can now set a price or a number of items threshold for when your shopping cart buyers qualify for free shipping.

You can also exclude individual products from the free shipping offer.

Go to top of screen arrows

An up arrow has been added to the grid list screens so that you can quickly go to the top of the screen.

Out-of-date web browsers

If you are using an old version of your web browser, a banner will be displayed when you log in recommending that you update your web browser. Web browsers are constantly updated with fixes and an ever increasing compliance with web standards so it is important to keep your browser up-to-date.

Importing product changes

If you import or re-import your products then you may be interested in the following changes.

New:

• Exclude Shipping Promotion – (Trade Me)

Removed

• Send Payment Instructions – (Trade Me)

Key Bug Fixes

1. Product photos were not always renaming correctly.
2. Some special characters were not always playing nicely in some fields.
3. It was not possible to set a discounted FPO value.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Release Date:  Tuesday 30 September 2014 11:00pm : downtime approx 1 hour

New features in this release

Trade Me  – shopping cart orders combined

Shopping cart orders from the same Trade Me buyer are now automatically combined in Tradevine.

Trade Me  – FPOs

We are now able to relist listings while they are still on an open FPO (providing there is sufficient stock). Previously we were only able to create a new listing in this case.

Trade Me  – importing products with attributes

When specifying the attribute details in your import file, you can now use either the screen value or the technical value.

Trade Me  – product list filter

The Product List can now be searched by the shipping template used for your Trade Me listing rules.

Shopify – merging variants

Merging or unmerging products with variants is now easier and more reliable.

Shopify – product updates

The updating of your Shopify products has been made more reliable for the following features:

• inventory tracking status
• published or unpublished
• archived products

API – products

The IsArchived property for products is now returned through the API and there is also a new filter to include or exclude archived products from the GetProducts endpoint.

Key Bug Fixes

1. The cost price was not calculated for each warehouse on a product.
2. An issue was fixed for creating sales orders through the API when more than one sales order line was specified.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Release Date:  Wednesday 3 September 2014 11:00pm : downtime approx 1 hour

New features in this release

Plan changes

We have removed the restriction on the number of products you can create on each plan. All plans can now have a maximum of 150,000 active products.  Please contact us if your require more.

Photo editor

We have added a photo editor so you can now quickly edit and enhance your product photos.  Actions permitted are crop, rotate and various enhancers.

Re-use photos

It is now possible to re-use previously uploaded photo’s on any product.

Trade Me  – free end times

Listings created through Tradevine with a scheduled end time are now free and are created immediately.

Trade Me – DVD Catalogue

We now support Trade Me’s DVD/BluRay catalogue. This means that you can create products by simply searching for the movie title.  You can still create the listing content manually if that is your preference.

Trade Me – charity donation fees

You can now opt to donate the rounded up portion of the success fee on a product when it sells. The two charities available are Plunket and Kiwis for kiwi. This can be set on a product by product basis or across all products.

Trade Me – send payment instructions

On each product listing rule you can decide if you want Trade Me to send the payment instructions to your buyer when the listing sells. You can also turn this on or off for all products at the global level.

Trade Me – MQL FPO quantities

When making an FPO for a multi-quantity listing we now default the offer quantity to one, regardless of the listing quantity. This makes it possible to make an FPO and relist simultaneously.

Trade Me – FPO import options

A few more FPO options have been added to importing and exporting your products. You can now decide whether you want to send FPOs to unverified members. As well as, whether you want to send FPOs to members who have a low feedback rating (percentage based).

Bigger sales order notes

The sales order notes have been increased to handle up to 4000 characters.

New courier – Australia Post

Australia Post has been added to the available list of couriers.

Shopify – sequencing multi-variant products

You can now control the drop-down sequence of the multi-variant options. The lowest index number will be displayed as the first.

Shopify – products unknown to Tradevine

When we detect that you have any Shopify products that are unknown to Tradevine, we will display a link on the Dashboard. This is to help you identify if Tradevine and Shopify have become unsynchronised.

Shopify – customer phone numbers

The phone number supplied by the buyer is now populated on the customer record in Tradevine.

Passwords & time outs

New or reset passwords will now be required to comply with the following requirements:

• minimum 8 characters long
• at least 1 upper case character
• at least 1 lower case character
• at least 1 number
• at least 1 symbol character

You can now configure your session time out to between 3 minutes and 24 hours.

Importing product changes

If you import or re-import your products then you may be interested in the following changes.

New:

• DVD Catalogue ID – (Trade Me)
• Donation Recipient – (Trade Me)
• Send payment Instructions – (Trade Me)
• FPO Ignore If Not Address Verified – (Trade Me)
• FPO Ignore If Feedback Rating Below – (Trade Me)
• FPO Ignore Feedback Rating Below Percentage – (Trade Me)
• Variant Sort Order – (Shopify)

Removed:

• Payment via Other – (Trade Me)

Modified:

• Other Payment Method – (Trade Me)

For more information refer to the Import Fields Help page.

Key Bug Fixes

1. A page error was encountered if you were able to save a blank session time out value on your profile.
2. Exporting Shopify products would encounter an error if the label name included an apostrophe.
3. Emails were sometimes repeatedly sent when confirming shipments directly from the Shipments grid.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Release Date:  Wednesday  14 May 2014 11:00pm : downtime approx 1 hour

New features in this release

SIMPLE PRODUCT CREATE

We have had lots of feedback asking for a faster and simpler way to add new Products for sale on Trade Me. The Add Products (Simple) option allows you to create a product and listing rule in a single screen. The current option remains and is called Add Products (Advanced).

TRADE ME PRODUCT GRID

We have improved the Trade Me product list screen to better display the core details about your Trade Me products.

TRADE ME LOGIN

You can now login using either your Tradevine login or your Trade Me login.

TRADE ME – FPOs

An additional option has been added to Fixed Price Offers (FPO) that allows you to set a fixed price for an FPO.  Fixed prices can only be set on individual rules.

EXPORTING PRODUCTS – BARCODES AND ALTERNATE CODES

Now when exporting your products from either the Trade Me product list or the Shopify product list, the alternate code and the barcode are now included in the export file.

BOM COST PRICES

The cost price of each of the Bill of Material components is now automatically summed up and displayed as the cost price of the BoM parent product.

IMPORTING PRODUCT CHANGES

If you import or re-import your products then you may be interested in the following changes.

New:

• FPO Is Absolute – (Trade Me)
• FPO Absolute Value – (Trade Me)

For more information refer to the Import Fields Help page.

Key Bug Fixes

1. The organisation logo was sometimes caching an older version.
2. The photo identifiers were too case sensitive and this was stopping the product photos from being imported.
3. FPOs were not always retried on subsequent polls.
4. Blanked out tags and compare pricing were not being updated in Shopify.
5. Product inventory was being automatically updated in Shopify when auto-update was off.
6. Retails feed files were not retried when the connection was lost. 0 byte files were also crashing the upload.
7. Inventory counts were not being adjusted for BoM components when doing a sales return.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Release Date:  Friday  28 Mar 2014 11:00pm : downtime approx 2 hours

New features in this release

SUPER FEATURE SUPPORT

Super Feature is a new promotional ‘extra’ which can be added to your Trade Me listing. Currently it is only available in a few categories, although the number will be increasing gradually, you can read more about Super Feature in this Trade Me announcement.

PHOTOS

When adding photos you will now have an additional option to rename any that have the same filename as existing photos.

 TRADE ME UPDATE FREQUENCY

We have increased the frequency that we check for Sold Items on Trade Me, this means that sales should show up sooner in Tradevine.

PRODUCT VIEWS

We have made some improvement to Product views to increase the speed the page loads, it will be most noticeable for those with many products.

SHOPIFY FULFILLMENT EMAILS

It is not possible to turn off ‘Fullfilment’ emails sent by Shopify when a shipment is confirmed. This means the customer would get two emails, one from Tradevine and one from Shopify.  We have figured out how to stop the Shopify email being sent if that is your preference.

SHOPIFY PRODUCT INVENTORY

We have improved the way we update Shopify with the latest product inventory counts.

IMPORTING PRODUCT CHANGES

If you import or re-import your products then you may be interested in the following changes.

New:

• Super Feature – (Trade Me).

For more information refer to the Import Fields Help page.

Key Bug Fixes

1. Shopify orders would not import when the 3rd address line exceeded 50 characters. Now they do.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Release Date:  Thursday 13 Mar 2014 11:00pm : downtime approx 45 minutes

New features in this release

Photos

We have made a number of changes to the way that photos are being handled.

You can now change the sequence that images appear on Trade Me and Shopify by simply dragging them into any order you want.

When uploading a photo with a filename that already exists in Tradevine, you will be prompted whether you want to replace or keep the existing photo.

We have replaced the widget we use to upload photos, so you can now upload using an iOS type device like an iPad.

The Photos screen has been redone and now shows you where your photos are used.

We have added a ‘delete all photos’ button to the product screen.

If you have multiple Trade Me accounts, we now store an identifier that helps tell us which Trade Me watermark to use.

When importing, you can now control which product photos appear on each channel and the sequence by using the new Trade Me and Shopify photo identifier fields on a CSV import.

Shopify multi-variants

We have improved support for Shopify variants.  It is now possible to create and modify variants from within Tradevine.

The multi-variant attributes of Shopify products are now displayed on your product’s Shopify channel. You can now update or create the attribute names and values directly on the product’s Shopify settings.

Shopify Point of Sale orders

We now handle anonymous over the counter type sales, also known as Point of Sale (POS) orders.

When an order comes through from Shopify from an anonymous customer, the sale will be attributed to a default customer called Shopify POS.

Shopify POS is available as an app for your iPad. Shopify charge a monthly fee for the use of the app.

Note: we don’t yet handle POS refunds or custom products.

Shopify barcodes

When you update your Shopify products via Tradevine, the product barcode is now pushed to Shopify.

Channel shipment warehouse

You can now configure your shipments to be processed from a specific warehouse for any of your Trade Me or Shopify channels.  This means that shipments will be created on the defined warehouse regardless of the stock level.

Product notes

The public and private notes on a product have been expanded to 4000 characters.

Import errors

Any errors encountered when importing, are now reported in the first column of the error file.

Importing Product Changes

If you import or re-import your products then you may be interested in the following changes.

Note, if you import a lot and you currently use the Photo Identifier field, then you should also copy the field values to the new Trade Me and Shopify photo identifier fields, otherwise no photos will be attached to your selling channel.

New:

• Trade Me Rule Photo Identifiers – (Trade Me).
• Shopify Photo Identifiers – (Shopify).
• Option Name1 – (Shopify).
• Option Value1 – (Shopify).
• Option Name2 – (Shopify).
• Option Value2 – (Shopify).
• Option Name3– (Shopify).
• Option Value3 – (Shopify).

For more information refer to the Import Fields Help page.

Key Bug Fixes

1. Pay Now payments from Trade Me sales were not always updated on combined sales orders when the buyer subsequently opted to pay by bank transfer.
2. DYMO labels were not printing in IE11.
3. It was possible to exceed the shipment quantities by creating multiple shipments and amending the required quantity.
4. BoM shipment quantities were incorrectly being validated when the BoM configuration had changed.
5. It was difficult to re-enable the Shopify or the Trade Me channel after not logging in for a few months.
6. Sales orders that were partially shipped and then subsequently cancelled were incorrectly handled in Xero.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Release Date:  Wednesday 8 Jan 2014 10:00pm : downtime approx 30 minutes

New features in this release

Custom Email Templates

It is now possible to personalise the various emails sent to customers to suit your requirements.

Sales Order Discounts

It is now possible to add a discount amount to a sales order and a sales return.
This means that Shopify orders with discounts/coupons will now be correctly loaded into Tradevine.

Update Active Trade Me listings

An Update Active Listings button has been added to the Trade Me channel settings screen. Clicking this button will update all active listings with the current settings. Remember that Tradevine will attempt to update the listing, but in some circumstances the change is rejects (e.g. there are already bids or the listing is closing within the next few hours or it has already been edited 3 times).

Auto-printing Shipments

We have changed the way that we decide which shipments can be made when there is insufficient inventory to ship all orders. Orders with the oldest Requested Shipping Date now have the highest priority. Shipments will still be printed grouped by customer.

New Sort Order on Listings Screen

A new sort order called Closing soon, Recently closed has been added to the Listings screen. This will sort each of the tabs on the screen by a logical order (i.e. open listings which are closing soon now appear at the top as well as recently closed items appearing at the top) instead of all ascending or all descending as the other sort selections do.

Delete Sales Channels

It is now possible to delete a Trade Me or Shopify sales channel. Data linked to the deleted channel will no longer be visible on your product, sales orders, listings, feedback or questions screens.

Shopify Variant Information Added to Product Name

When importing variant products from Shopify into Tradevine the variant values are added to the Product Name. For example if a ‘Lovely Dress’ with size and colour variants of ’12’ and ‘Red’ will be created in Tradevine as ‘Lovely Dress – 12 – Red’.

Import Mappings

We will only save your import mappings (that get used as defaults on a subsequent import) once the import begins.  This means that if you go back from step 3 to step 2 we will use the latest settings.

Shipping Option – Freight

We have added ‘Freight’ as a shipping option.

Shipment filter panel

We have added the ability to filter by any inventory traffic light colour (not just green)

API Changes

There are 2 changes to our API

• Confirm Shipment – It is now possible to trigger a customer tracking email when confirming shipments
• Get Product – now returns image information

Importing Product Changes

There are no changes to importing for this release.

Importing Sales Order Changes

A column has been added to specify the total discount amount
 

Key Bug Fixes

1. We have made more room for the legends on the sales order reporting graphs. Sometimes these were overlapping, eliminating readability
2. We have fixed the sorting of order numbers on the sales order and shipments grids – these were sorting alphabetically instead of numerically

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Release Date:   Monday 2 Dec 2013 10:00pm : downtime approx 20 minutes

(On this day in history, in 1976 Fidel Castro became President of Cuba.)

Implemented in this release

Combined sales orders

It is now possible to combine sales orders. Trade Me sales orders can be combined automatically when a new sale matches an existing sales order and the following criteria are the same:

• buyer
• shipping method
• shipping address
• payment method
• Trade Me account (if you have multiple accounts)

Sales orders can be combined manually when the following conditions have been met:

• same sales channel
• same customer
• same payment method

If both orders have the same product then these will be combined on to one sales order line.

You will need to approve all sales orders that have been automatically combined to ensure that the results are as expected.

Trade Me shipping templates

It is now possible to define multiple shipping templates. When setting up a listing rule you now have the additional option of setting which template is to be used.

If you had set shipping costs on the global settings then we have converted this to a template.

Clearance tag for Trade Me Stores

If you have a premium Stores Extra Trade Me account then you can now mark products as ‘clearance items’ and take advantage of the clearance section of Trade Me.

Importing active listings

We have tweaked the way that we import active listings from Trade Me.  If the listing was created from My Products then we now retrieve the SKU and Inventory and set this in Tradevine. The SKU will be used as the product code.

90 day listing durations

We have added 90 day listing duration as an option for listings that allow this.

Trade Me attribute units

The attribute unit type is now available on the product’s listing rule to help provide more assistance with the values to be entered. So for example when selling a digital camera, the megapixels field is now appended with Mp.  This will make it easier for you to set the attribute values.

Shopify – addresses with Company names

The Company name field used in the address fields of a Shopify sale is now populated on the sales order and the customer’s record in Tradevine.

DHL Courier added

We have added DHL as a supported courier.  If selected then the customer will receive tracking details with a link directly to the DHL website.

Dashboard notes

We have added a text area to the Dashboard so you can write notes to yourself or other users of your organisation.

Inventory adjustments

We have made the Inventory Adjustments screen more user-friendly.

Stock levels on sales orders

When entering a new sales order line we displayed a traffic light icon to indicate the inventory status. We have replaced this icon to show the current available to sell quantity of the product instead, the number is coloured red/amber/green to indicate availability. Clicking on the ATS will continue to display a detailed breakdown of the product’s inventory allocations.

Pending sales orders

We have added a banner near the top of the sales order, that gives the reasons why the order has not progressed to awaiting shipment. This information is still available in the Shipments panel.

Export file optimisations

Sometimes when exporting huge numbers of product records it would fail due to a time out. We have made some tweaks to stop this happening.

Retail Feed – latest cost price

When uploading products via the Retail Feed we now value all of the inventory available at the current cost price.

API – Changes

• We have added Product Code to the sales order and shipment line items on the Get Sales Order call
• We have added a new API to create/update products
• We have added a new API to create/update Trade Me listing rules associated with a particular product and channel.
• We have added a new API to upload photos (as base64 encoded text)

See https://api.tradevine.com/Help/api-reference/index.html for more details

Importing product changes

If you import or re-import your products then you may be interested in the following changes.

New:

• Clearance Item – (Trade Me).
• Shipping Template – (Trade Me).
• Exclude From Order Combining – (General).

Modified:

• Shipping Options – (Trade Me). Now includes the Template Shipping Costs option.

For more information refer to the Import Fields Help page.

Key Bug Fixes

1. The inventory in Shopify was not always updated after encountering a 429 type error.
2. The Dashboard link Trade Me listing failures was including archived products.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.