Trade Me Scheduled Site Outage 22/05/2024


Trade Me has a scheduled site outage between 1am-6am NZST tomorrow 22/05/2024. Trade Me listings that are set to close in this period will be extended.

During this time, Tradevine will display a “Down for maintenance” page. Once the outage has completed, the Tradevine website will be re-enabled and will catch up with Trade Me processing in the background.


The Tradevine Team

Release Notes – May Round Up

The team has been working on some wider Trade Me initiatives to improve the shipping experience for buyers on the Trade Me website. This uses the detailed shipping information you provide in Tradevine and helps drive purchases.

Here is May’s roundup:

  • Tradevine users with a Xero Integration now can see the count of Sales Orders (Pending + Awaiting Shipment) with no invoice in the Reporting Dashboard. Also, in the Sales Orders page, there is a new column that shows if the Sales Order has an invoice.
  • Background processing of listings is improved due to the removal of unneeded background systems.

Shopify Policy Change

Shopify integration support in Tradevine ends on 30 June 2023. If you want to keep using Shopify with Tradevine, you will need to create your own Shopify custom app. Shopify changed their app store policies and the types of applications they support – affecting Tradevine and third-party systems. This change means we can’t continue to support this integration.

If you want to keep using Tradevine with Shopify, you will need to create your own custom application by 30 June 2023.

For Tradevine Sellers who are currently using this feature please check your email for more information. We also have an FAQ you can read.

Dymo printer problems with Chrome 42

Having issues with your Dymo printer?

Google updated Chrome and it caused a small problem with it talking to your Dymo printer.

To fix this follow the steps below…

* With version 42 of Chrome, Google now disables NPAPI which is required to run the Dymo plugin. However, you can manually enable it by typing the following into the Chrome address bar and adjusting the setting:


Click enable, then relaunch now (at the bottom of the page).

* Enabling NPAPI may not be enough. In some instances, you may have to uninstall and re-install the DLS software for the plugin to appear in the plugin list: chrome://plugins/

You can read more at the Dymo page.

Tradevine and Heartbleed

In the last week a security flaw known as Heartbleed has become news across the Internet.

The Heartbleed Bug is a serious vulnerability in the popular OpenSSL cryptographic software library. This weakness allows stealing the information protected, under normal conditions, by the SSL/TLS encryption used to secure the Internet. SSL/TLS provides communication security and privacy over the Internet for applications such as web, email, instant messaging (IM) and some virtual private networks (VPNs).

The Heartbleed bug allows anyone on the Internet to read the memory of the systems protected by the vulnerable versions of the OpenSSL software. This compromises the secret keys used to identify the service providers and to encrypt the traffic, the names and passwords of the users and the actual content. This allows attackers to eavesdrop on communications, steal data directly from the services and users and to impersonate services and users. []

Although the security flaw effected a large portion of internet services (estimated at two-thirds of all websites), Tradevine does not use OpenSSL and was therefor not affected.

However, a number of the services Tradevine partners with were potentially at risk.

Each partner has since patched the security flaw, and Tradevine have taken steps (such as updating passwords) to insure Tradevine, and our customers data are completely secure.

For more information on the Heartbleed security flaw, visit the website.

Support over Holiday period

Our offices will be closed between the 25th December 2012 to the 6 January 2013. During this period the best way to contact us is via email using This address will be constantly monitored and we will get back to you just as fast as we can. As always our support is free and we are happy to assist, so please do contact us.

We are back in the office from the 7th January and our awesome phone and email support will return to normal.

Have a Merry Christmas and Happy Trading for 2013.

The Tradevine Team