Changes to Tradevine

Release Date:   Fri 7 Sept 2012 5:00pm

New Product Views

We have given the Product List a big make over. There are now a few different views with an abundance of tabs to select under each of the following views:

• Product Information
• Suppliers
• Trade Me Listing Rules
• Shopify Products

The new views now include product thumbnails and inline labels.

You can also easily and quickly find the products, which do and don’t have rules or listings, as well as, which products have been configured for auto-listing etc.

Each view has its own set of search filters and quick action buttons. We will be adding more bulk actions to this in the future, e.g. bulk listing.

Trade Me Listing report

A new Trade Me Listing Detail report has been created, which provides a lot of information about all your listings.

The report can be configured to target specific date ranges, as well as individual products.

Saving your Shopify products

We have changed the way Shopify products are initially created, so they mimic the way Trade Me products are first created.

This is more apparent if you have multiple Shopify stores. When creating a new product the “other” stores will no longer be defaulted with the same product data, until you opt to add the Shopify settings to the product itself for that store.

Inventory Adjustment default

Now when you make an inventory adjustment to a product, which is not a stocktake or EOY reconciliation type adjustment, the quantity will default to 1, until you opt to change it.

Photos

In some circumstances, when uploading bulk photos we sometimes duplicated the image in error.  So we have changed the way that we handle bulk photo uploads.  The main effect is that if you want to replace previously uploaded photos then you must first re-import the Photo Identifier before triggering the bulk photo upload.  The procedure for importing of new photos is unchanged.

Blank line separation above the Listing Footer text

We now separate the global footer text on your listing from the listing description with a blank line.

Changes to Importing Products

The only change to this release affects exporting not importing. We no longer export the Photo Identifier on the product Core Details (now known as the Product Information export) export.

Key Bug Fixes

1. When selecting all the products on the current view of the Product List, it wasn’t always possible to discern, which labels were or weren’t assigned.
2. Previously when confirming a sales order or a shipment etc, the status would change, which meant it was not possible to get to the next document without exiting and opening the next document. We have fixed this now for most scenarios.
3. We now retrieve our thumbnail images over https, so you should no longer encounter the mixed content warning on the Listings screen.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Changes to Tradevine

Release Date:   Fri 17 Aug 2012 5:00pm

Free end time listings in Trade Me

We have revamped the automatic listing settings to improve the options available to achieve a variety of differing listing strategies.

Listing durations can now be either:

• fixed length (e.g. 7 days)
• fixed length with a specific end time (e.g. 7 days to finish at 8pm)
• can finish on a specific day of the week and time (e.g. finish on Sundays at 8pm)

When your listing durations are configured to end at a specific time, we will attempt to create the new listing within a few minutes either side of the specified time. Be aware that if you specify a specific end time then there are some circumstances where will we be unable to achieve the exact time, such as if there is limited inventory and an existing listing auto-extends.  We will attempt to list for up to 20 mins past the target time before waiting for the next day.  In practice this will mean that the target time -2/+3 minutes would normally be achieved, however it could be up to -2/+20 minutes if inventory is limited.

The listing durations and times can be configured globally on your Trade Me Selling Channel or individually on each Trade Me listing rule.

As a result of the changes to the listing durations, some of the import and export fields have changed. The relevant fields are:

• Listing Duration Type – (Trade Me) – new
• Listing Duration Days – (Trade Me) – input values modified
• Listing End Day – (Trade Me) – new
• Listing End Time – (Trade Me) – name change only

For more detailed information refer to the Import Fields Help page.

Manually make Fixed Price Offers

It is now possible to manually make Fixed Price Offers if you have chosen not to activate the automatic FPO feature.

You will find the FPO button on the Sold, Unsold and All tabs of the Listings screen where you will able to specify a price and, if relevant, an offer quantity.

EFTPOS Payment Method added

EFTPOS has been added as a Payment Method option.

Delete User Logins

You can now delete users from your organisation. You just can’t delete yourself for obvious reasons.

Compare at Price added to Shopify

Recommended retail price, alias Compare at Price has been added to your products Shopify settings.

Alternate product Codes

An Alternate Code field has been added to your products, which allows you to optionally specify a secondary product code.

In Product Core export file, the field is called Alternate Code.

Import Replacement Product Codes

You can now replace existing product codes with new codes via an import. This is particularly useful if you have created products automatically from say Trade Me and now you wish to use your own SKU numbering.

Be aware that if you have imported new replacement codes, you must use these new codes on all subsequent imports, otherwise, you run the risk of creating duplicate products , one with the original code and one with the new code.

In your import file, the field is called Replacement Code.

Upload photos via FTP

It is now possible to upload photos with an external FTP URL.  We also support password protected FTP and HTTP servers.

Email content now persists for subsequent shipment emails

When confirming shipments and opting to email either the packing slip or the invoice, any text entered into the content panel will now persist for the next shipment confirmation.

NB: clearing your web browser cookies will remove the content.

Importing Products changes

If you import or re-import your products then you may be interested in the following changes:

Fields we have added:

• Listing Duration Type – (Trade Me)
• Listing End Day – (Trade Me)
• Alternate Code (Core)
• Replacement Code
• Compare at Price (Shopify)

Fields which have changed:

• Listing Duration Days – (Trade Me). The expected input values have changed.
• Specific Listing End Time renamed to Listing End Time – (Trade Me)
• FPO (Fixed Price Offer) Enabled renamed to Automatic FPO Enabled – (Trade Me)

For more explicit information refer to the Import Fields Help page.

Key Bug Fixes

1. Photos used on more than one product were sometimes also being deleted from the other product.
2. Re-uploading photos was duplicating the photos on the product.
3. Paid payments in Xero were missed in Tradevine, if the cash bank account in Xero had changed.
4. Shared product photos were only uploaded to Shopify for the first uploaded product.

What’s Next?

We are now working on improved product views with more tabs and columns etc.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Changes to Tradevine

Release Date: Tues 31 July 2012 5:00pm

Multiple Trade Me accounts

We now cater for multiple Trade Me accounts. Use the Organisation Selling Channels screen to add any additional Trade Me accounts. Also remember to configure your products for the new accounts.

If you are importing for more than one Trade Me account, then you will need to add the Trade Me Account Name field to your import file or specify the Trade Me username account to apply to each row.

New Reminders panel on sales orders

If you have configured your Trade Me Organisation settings for reminder emails, then your Trade Me sales orders will now include a Reminders panel, which is just below the order details.

Depending on your organisation settings, this will display the dates the first and second reminder emails were sent, as well as the date the sales order was tagged with your choice of reminder label.

Decline sending reminder emails to overdue Trade Me buyers

You can now decline sending chaser emails for specific Trade Me sales by editing the sales order.

If you have configured your Trade Me Organisation settings for reminder emails, then the option resides on the sales order in the Reminders panel, which is below the order details.

Trade Me category now defaults to the last one used

When adding products or listing rules, the category will be defaulted to the last category used across any listing rule for that Trade Me account.

Roadstar courier added

Roadstar has been added to the list of couriers to choose from.

Any tracking references on either the shipment or the buyers emails, also link directly to Roadstar’s shipment tracking website so you can view the shipments progress.

Packing Slip and Invoice emails include a list of products

The packing slip and invoice emails now include a list of the products relating to the shipment. This excludes the SHIP product.

Customer phone numbers now retrieved for Trade Me sales

Trade Me now allow us to retrieve the phone number the buyer supplies when they win your listing.

For repeat sales, the latest phone number supplied will always override any existing phone number on the customer.

Decline feedback for blacklisted or low feedback ratings

Fixed Price Offers for Trade Me bidders who lost out on winning your listing, will no longer be made to anyone on your blacklist.

You can also decline making FPOs to anyone whose feedback rating is less than desirable, by configuring the minimum percentage to check for on either your Trade Me organisation or your products.

Maximum character counter on Trade Me listing title and question answers

We have added our character-counter functionality to the listing title (50 chars max.) box as well as the answer field for questions (500 chars max.) to help you avoid exceeding the Trade Me limit for these fields.

Importing Products changes

If you import or re-import your products then you may be interested in the following changes:

Fields we have added

• Account Name – (Trade Me)

For more explicit information refer to the Import Fields Help page.

Key Bug Fixes

1. The Product description was disappearing when creating a listing rule and then wasn’t editable.
2. Feedback was being sent for cancelled sales orders.
3. It was not possible to create a new listing for a product after changing the category, when the previous listing category had attributes.
4. It was sometimes difficult to log in when using a password manager.
5. Labels were sometimes applied to all products, when only a partial list of products was displayed on the Products List screen.

What’s Next?

We are now working on timed-finishes for listings, enhanced product list views including photo thumbnails and the ability to make manual fixed-price-offers from the listings grid.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Changes to Tradevine

Release Date: 6 July 2012 5:00pm

Listing Description footer

It is now possible to add a generic footer to some or all of your Trade Me listing descriptions.

Each product is configured to use the footer text by default.

Visit the Trade Me Organisation Settings screen to configure your footer text and to turn this feature on for all your Trade Me products. The footer text will only be used if both the product and the organisation setting are on.

If you are importing then you will need to add the Trade Me Is Listing Footer Enabled field to your import file and configure each product with a value of either Yes or No.

Specific Listing End Times

Previously you could only configure your listings to finish at a set 15 minute interval, now you can now specify the exact minute you want your product listings to end.

NB: there is a small bug on Trade Me’s side, where your end times may differ slightly, after updating a current listing. The older the listing, the more the updated time will vary.

Enhanced Fixed Price Offer Options

Previously you could only configure your Fixed Price Offers for percentage based markups or markdowns. Now you can also configure fixed dollar amount markups and markdowns.

You can also configure your products for fixed priced offers by importing from file. The new fields in the Trade Me Settings file are:

• Trade Me FPO Base Field Plus Value
• Trade Me FPO Base Field Plus Type

Delete Shipments

You can now delete uncompleted shipments. Deleting a shipment will revert the status of the sales order back to Pending and you will then be required to manually approve the sales order to progress it to Awaiting Shipment.

Up-to-date Tab counts on your List screens

The counters displayed in the heading of your Status Tabs on your List type screens should now update when items are either added or removed from a status tab or a search filter is invoked.

Immediate auto feedback after shipping

Feedback can now be placed immediately and automatically after a shipment has been processed, instead of having to wait at least one day.

To configure this, set the days after shipment field to zero on your Trade Me Organisation Settings screen.

Delete Labels

It is now possible to delete labels. The system will also remove the label from any documents, products, customers or suppliers, which were tagged with the label.

Sales Orders from Shopify purchased with variants

Shopify sales, which were based on products configured with variants, now come through into Tradevine as a sales order based on the variant the buyer purchased. Provided each variant has been setup in Tradevine as a separate product linked to the correct variant. We are working on getting the importer to populate this automatically.

It is also now possible to configure your products in Tradevine to handle products set up in Shopify with variants. We are still working on putting a full on framework in place to handle Shopify variants, so in the interim, please contact our support staff for more insight into how to currently set up for this.

Importing Products changes

If you import or re-import your products then you may be interested in the following changes:

Fields we have added

• Is Listing Footer Enabled – (Trade Me)
• FPO Base Field Plus Value – (Trade Me)
• FPO Base Field Plus Type – (Trade Me)

For more explicit information refer to the Import Fields Help page.

Key Bug Fixes

1. The sales inventory reports have been updated to make them more accurate.
2. Some buttons like the Withdraw listing button, would sometimes not enable in some web browsers.
3. Labels already assigned to items like a product or a sales order etc, were being removed when applying labels to multiple items at once.
4. Non-taxable products in Tradevine are now created as non-taxable in Shopify.
5. Entering HTML formatted text into some fields was causing a page error. Now a validation warning is provided.
6. Photos were sometimes mismatched when uploading with numeric only product  codes.
7. It was possible to delete your products from Shopify when importing without including the Is Listed on Shopify column, which previously defaulted No.
8. Photos downloaded from some external websites would fail with a 403 forbidden error.
9. The tracking reference when visiting the Pass the Parcel tracking website is case-sensitive, so we have made a change so this now works according for Pass the Parcel.

We are now working on multiple Trade Me accounts.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions or feedback, feel free to drop us a line at suggestions@tradevine.co.nz.

Changes to Tradevine

Release Date: 22 June 2012 5:00pm

Multiple quantity listings in Trade Me

You can now list your products in Trade Me with a quantity of more than one. Multiple quantity listings only cater for a Buy Now. This is all configurable on the Selling Channels tab of each product.

You can also configure your products for multiple quantities by importing from file. The new fields in the Trade Me Settings file are:

• Trade Me Is Sold In Multiple Quantities
• Trade Me Sell Multiple Quantity
• Trade Me Is Shipping Price Per Quantity

Manual sales order approval for rural delivery or unrecognised addresses

We now provide the option to ensure that sales orders with either rural delivery addresses or unrecognised addresses require manual approval before the sales order can progress any further.

This helps you ensure the correct shipping costs have been applied, especially for rural delivery addresses.

The Dashboard now includes a Sales orders check address link to help you find these kind of orders.

Check out the Shipping panel on the Trade Me screen under the Settings menu, if this appeals to you.

Bulk mark your sales orders as paid

From the sales order list you can now mark multiple sales orders as paid with just one click of the Mark as Paid button.

If you are integrated with Xero, then it would be advisable to update your payments in Xero and let the system automatically update these in Tradevine and not use this feature.

Delete Product Photos

The delete button on the Photos tab of a product will now delete images even if they belong to active or closed Trade Me listings, The images will also be deleted from your Shopify products.

Import and export product Labels

Product labels applied to products are now included in the export. Labels can also be imported. Labels can be created, updated or removed from products via the import.

If you are importing then you will want to add a Label List column to your Product Core import file.  Multiple labels will need to be separated by a comma. Label names which include a comma, should be enclosed inside double quotes.

View more than 10 Labels

You can now see all of your labels, whenever you view the list of labels to apply or remove from your products or orders etc.

Previously you could only see the first 10.

Dymo Shipping Labels

It is now possible to specify how many shipping labels you want to print for a shipment. The default quantity can be configured on the Trade Settings screen.

There is also now another field that can be used on your custom shipping label templates called FirstProductCode which prints the first product code of the shipment onto the label. Visit our DYMO Help page for instructions on how to add this field to your custom labels.

Next/Previous navigation through your Customers, Suppliers, Shipments and Goods Receipts

The ability to navigate to the next or previous record, has now been added to the customer, supplier, shipment and goods receipt screens. On the previous release we introduced the navigation to products, sales orders and purchase orders.

Importing Products changes

If you import or re-import your products then you may be interested in the following changes:

Fields we have added

• Label List – (Core)
• Is Sold In Multiple Quantities – (Trade Me)
• Sell Multiple Quantity – (Trade Me)
• Is Shipping Per Item – (Trade Me)

Fields which are no longer required:

• Category Index – (Trade Me)

For more explicit information refer to the Import Fields Help page.

Key Bug Fixes

1. The Product Reorder count on the Dashboard now excludes non-inventory products.
2. A server error is no longer encountered when changing the shipping type on an Awaiting Shipment sales order when a customer address was not present.
3. You can now enable/disable the auto-listing flag in bulk on the products list without encountering any erroneous validation about gallery photos.
4. Trade Me Shipping Options now double quoted on the product export file to support commas in the shipping option name.
5. You can now have a solitary shipping cost for your Trade Me products.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions or feedback, feel free to drop us a line at suggestions@tradevine.co.nz.

Changes to Tradevine

Release Date: 15 June 2012 scheduled for 4:30pm

Auto withdraw Trade Me listings

You can now get the system to automatically withdraw Trade Me listings, when product levels drop too low. You have the option to first withdraw either your active listing(s) or your active Fixed Price Offers. Auto withdraw can also be configured to take your draft or pending purchase orders into consideration.
Check out the Listing and Offer Options panel on your Organisation Selling Channels screen for the options that best suit you.

Trade Me listing rules

We have revamped the way you can configure your products to be listed on Trade Me to give you more control and customisation of each product listing. You can now create multiple listing rules for a product. This means you can customise any of the listing details and individualise the listings for a product. Each listing rule can be activated or deactivated using the Auto-listing setting.

The rules for each product can be prioritised, cloned or deleted.

If you already had multiple listings or categories for a product, then each of these will have been turned into an individual rule. Please review these to ensure they are now consistent with your listing expectations. The ability to sell bulk quantities in Trade Me is coming very soon, so you may want to configure your listing rules with this in mind.

If you re-import your products you will need to add the Rule Name to your import file.

Relist unsold listings

You can now manually relist unsold Trade Me listings.

The Relist button can be found next to recent listings on the Unsold tab.

Pass The Parcel Added

We have added Pass The Parcel into the Shipped With drop-down on your Shipment screen. When you save a tracking number, the system will create a link to their tracking page.

Pass the Parcel is a simple online courier solution for sending your parcels.

Product Description filter

You can now search your Products List by the product Description.

One click importing of your Shopify products

We have added the option to import your Shopify products and photos with just one click. You can do this from the Import Products screen.

Editable Tax Code

Your organisation’s Tax Code is no longer locked down. You can now edit and change an existing tax code. You just can’t blank it out, if you already had a tax code.

Updated Search Filter on the Listings screen

The Listings screen search filter has been extended to allow you to now search by labels, listing category, listing rule and listing description.

Checking your listing fees

When you check your listing fees these will now be specific to your Trade Me account and not just the listing category.

Wider Notes and Product Description panels

We have made the Notes panels on the sales orders wider. As well as widened the Product Description panel. These should also auto-size as you add more text.

Key Bug Fixes

1. If you imported some active listings, which were configured for buying in multiple quantities, then any sales orders generated from sold listings will now display the purchased quantity.
2. The Dashboard and Shipments List would sometimes time out.

Recent Changes to Tradevine

Release Date: 21 May 2012

Trade Me Import

You can import products, photos and active listings all at once with a single button-click. It can also be re-run at any time and will either create new products based on any new listings that the system discovers or it will link the new listings to your existing products.

Next and Previous Buttons

We have added Next and Previous buttons on Sales Orders, Purchase Orders and Products. This means you can navigate around these items without having to return to the list screen.  If filter or sort criteria have been defined then these will be honoured.

Ability to Add Shipping Notes Before and After Shipping Confirmed

It is now possible to add shipping notes before shipment and also modify them after a shipment has been confirmed.

Login Screen

We have changed the main login screen so that the username and password can be remembered if your browser supports this feature and it is enabled.

Allow an Extra Tracking Number on Shipments

You can now capture and track your additional rural delivery delivery tracking numbers on the Shipments screen .

Shipping Label

You can add the customer phone number to the Shipping label.  You can change the format of your shipping labels by following the instructions here.

Add Sell Price to Fixed Price Offer Options

The product Selling Price has been added as an option to choose when selecting the price on which to base your Fixed Priced Offers.

McDowall Freight Added

We have added McDowall Freight courier into the Shipped With list. When you save a tracking number, the system will create the link to their tracking page.

Customer Emails

We have modified emails sent to the customer to better display your company’s logo.

Grid Bulk Actions

We have redesigned the way we display the bulk actions for items in our lists/grids. This should make them easier to discover.

Key Bug Fixes

1. Sales Order Report – Fixed the ‘Balance to Ship’ field
2. Increased the length of Product Name in the Shopify Settings.
3. Gross Margin calculation fixed on Sales Order screen
4. Performance bug on the dashboard
5. Stocktake PDF fixed for large documents.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions or feedback, feel free to drop us a line at suggestions@tradevine.co.nz.

Recent Changes to Tradevine

Release Date: 4 May 2012

Shopify

We are excited to announce that our beta Shopify Integration has been released. This means you can use Tradevine to manage your web shop, populate it with products, automatically receive sales orders from it and manage your inventory.  It is currently in a beta phase until further notice. Please make sure your Shopify store is set up as per our guidelines.  You can find our more about Shopify on their website.

UserVoice

This is a new forum to allow you to vote on features that you would like to see in Tradevine and even voice your own suggestions and ideas for others to vote upon.  We really do value your input and feedback in making Tradevine even better, help us by telling us what you think.

Inventory Breakdown

We have a new screen that has a visual representation of the various allocations of your inventory. This is really useful now that Tradevine has multiple sales channels. This screen is displayed on the Inventory Adjustments page, as well as on the Sales Order.

Inventory Check in Sales Orders

As you enter a Sales Order line the inventory will immediately be checked and visual feedback given to indicate if there is sufficient stock to fulfill the order. Green means all is good, Red that you don’t have any available and Orange that you have sold more than available and not all orders can be shipped.

Xero Authorisation

When you log on, Tradevine now automatically checks that Xero is authorised, if it isn’t, or if authorisation has expired, a notification to reauthorise will now appear on your Dashboard.

Delete Products

You are now able to delete individual products provided that no transactions have occurred for the product.

Second Invoice Layout

We have a new invoice layout to allow users to pack a folded invoice into the clear packing envelope and have the address displayed.

New Search Filters

A couple of new fields have been added to our order, shipment and receipt search filters.

In Sales Order List, a new filter has been added to allow you to search by the shipment method and payment method.

In Shipments List, new filter has been added to allow you to search by the product being shipped. The other is to allow you to search by the shipment method.

In Goods Receipts List, new filter has been added to allow you to search by the product being received.

Weight and Dimensions

On the Product Information screen new fields have been added to allow you to enter product characteristics such as weight, length, width and height. The weight will be passed to Shopify for use in weight based shipping charge calculations. The length, width and height are not yet being used, but you can enter the data now in anticipation of future Tradevine features.

Barcodes

On the Shipments screen, when scanning in the tracking reference, it will no longer automatically confirm shipment.  This will allow to you continue to make adjustments and alterations after the tracking reference has been entered.

Fast Shipment Options

It is now possible to add in an extra email address or to cc another person on the shipping invoice and or packing slip. This option will only become available if one or both of the email check boxes are selected.

Key Bug Fixes

1. Tradevine will now check the Trade Me Category Codes for 4 chars during an import of data from Excel, if less than 4 chars is detected, Tradevine will now prefix 0’s appropriately.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions or feedback, feel free to drop us a line at suggestions@tradevine.co.nz.

Recent Changes to Tradevine

Release Date: 18 April 2012

Posted journal

Tradevine now creates POSTED journals for sales and inventory adjustments.

KEY BUG FIXES

1. Issue when linked to Xero and not GST registered
2. Optimise Product Import to increase performance

All of these improvements are based on customer feedback. We are working hard on our Webstore functionality and are still planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions or feedback, feel free to drop us a line at suggestions@tradevine.co.nz.

Recent Changes to Tradevine

Release Date: 12 April 2012

Database changes

Behind the scenes work to allow even better performance and scalability.

Two more couriers added

We have added Toll and Mainfreight couriers into the Shipped With list. When you save a tracking number, the system will create the link to their tracking page.

Fastways URL fixed

Updated Fastways Tracking URL after their website was changed.

Key Bug Fixes

1. Issues with Xero authorisation tokens have been resolved.
2. Trade Me products were sometimes losing their listing attributes, this has been resolved.
3. Sales Order Public Notes no longer get re-appended after updating the Sales Order.
4. Sales Order status can no longer be set back to Pending.

All of these improvements are based on customer feedback. We are working hard on our Webstore functionality and are still planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions or feedback, feel free to drop us a line at suggestions@tradevine.co.nz.