Release Notes – 12 February 2015

Release Date:  Thursday 12 February 2015 5:00am : downtime approx 30mins

New features in this release

Trade Me HVL capping

The high volume listing limit now takes into account listings that were not made through Tradevine, as well as excluding listings in categories that are exempt from the HVL cap.

If you opted for a custom cap instead, then the limit is simply based on your total listings made through Tradevine and Trade Me.

Trade Me multi attributes

We have improved the way products with multiple attributes are handled. For example attributes like hard drive size which can come in MB, GB or TB.

New Singapore Post

We have added Singapore Post as a courier option.

Importing product changes

There are no changes to importing for this release.

Key Bug Fixes

  1. The exporting of products that were missing Trade Me or Shopify rules was not working.
  2. The inventory status was not retained when duplicating Shopify product variants.
  3. Product images were not imported from another website when the URL included space characters.

 

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Release Notes – 17 January 2015

Release Date:  Saturday 17 January 2015 5:00am : downtime approx 30mins

New features in this release

PDF phone numbers

The buyers delivery address phone number and mobile number have been added to the sales order confirmation PDF and the packing slip PDF.

Trade Me – FPO UI

We have made some cosmetic improvements to the FPO panel on the listing rule.

Importing product changes

There are no changes to importing for this release.

Key Bug Fixes

  1. Multiple DYMO labels were printed for the same shipment when other shipments were also open in other tabs.
  2. Photos were unselected on the listing rule after importing an active manual DVD listing.

 

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Release Notes – 21 December 2014

Release Date:  Sunday 21 December 2014 4:00am : completed

New features in this release

Trade Me  – auto-listing validation

Previously when we hit an error trying to auto-list a product we would continuously re-attempt the listing. Now for rule specific errors we turn off the auto-listing until you remedy the error. You will then need to turn the auto-listing back on for the rule.

Trade Me – manually created end times

Whenever you manually create a listing with a specific end time, the date and time will be locked down and retained throughout any updates you make to the listing.

Trade Me & Shopify product lists

Products without rules no longer have their own tabs. These can be found by selecting the new without rules links. This is to speed up the loading of the product lists.

Retail feed – zero stock levels for missing products

If you upload your products using the retail feed and you prefer that the stock levels for the unspecified products in your upload file are reset to zero, then you will need to contact us to let us know about your preference.

Recipient name shipping addresses

The recipient’s name linked to the shipping address is now visible on your sales orders and pick lists.

Doc navigation

We have changed the way the next and previous arrows work to improve performance.

Importing product changes

There are no changes to importing for this release.

Key Bug Fixes

  1. Auto-listing was sometimes turned off when the listing rule was configured for a 10 day duration with an extended end time.

 

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Release Notes – 24 November 2014

Release Date:  Monday 24 November 2014 4:00am : completed

New features in this release

Trade Me  – Free shipping threshold for shopping cart

You can now set a price or a number of items threshold for when your shopping cart buyers qualify for free shipping.

You can also exclude individual products from the free shipping offer.

Go to top of screen arrows

An up arrow has been added to the grid list screens so that you can quickly go to the top of the screen.

Out-of-date web browsers

If you are using an old version of your web browser, a banner will be displayed when you log in recommending that you update your web browser. Web browsers are constantly updated with fixes and an ever increasing compliance with web standards so it is important to keep your browser up-to-date.

Importing product changes

If you import or re-import your products then you may be interested in the following changes.

New:

  • Exclude Shipping Promotion – (Trade Me)

Removed

  • Send Payment Instructions – (Trade Me)

 

Key Bug Fixes

  1. Product photos were not always renaming correctly.
  2. Some special characters were not always playing nicely in some fields.
  3. It was not possible to set a discounted FPO value.

 

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Release Notes – 30 September 2014

Release Date:  Tuesday 30 September 2014 11:00pm : downtime approx 1 hour

New features in this release

Trade Me  – shopping cart orders combined

Shopping cart orders from the same Trade Me buyer are now automatically combined in Tradevine.

Trade Me  – FPOs

We are now able to relist listings while they are still on an open FPO (providing there is sufficient stock). Previously we were only able to create a new listing in this case.

Trade Me  – importing products with attributes

When specifying the attribute details in your import file, you can now use either the screen value or the technical value.

Trade Me  – product list filter

The Product List can now be searched by the shipping template used for your Trade Me listing rules.

Shopify – merging variants

Merging or unmerging products with variants is now easier and more reliable.

Shopify – product updates

The updating of your Shopify products has been made more reliable for the following features:

  • inventory tracking status
  • published or unpublished
  • archived products

API – products

The IsArchived property for products is now returned through the API and there is also a new filter to include or exclude archived products from the GetProducts endpoint.

Key Bug Fixes

  1. The cost price was not calculated for each warehouse on a product.
  2. An issue was fixed for creating sales orders through the API when more than one sales order line was specified.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Release Notes – 3 September 2014

Release Date:  Wednesday 3 September 2014 11:00pm : downtime approx 1 hour

New features in this release

Plan changes

We have removed the restriction on the number of products you can create on each plan. All plans can now have a maximum of 150,000 active products.  Please contact us if your require more.

Photo editor

We have added a photo editor so you can now quickly edit and enhance your product photos.  Actions permitted are crop, rotate and various enhancers.

Re-use photos

It is now possible to re-use previously uploaded photo’s on any product.

Trade Me  – free end times

Listings created through Tradevine with a scheduled end time are now free and are created immediately.

Trade Me – DVD Catalogue

We now support Trade Me’s DVD/BluRay catalogue. This means that you can create products by simply searching for the movie title.  You can still create the listing content manually if that is your preference.

Trade Me – charity donation fees

You can now opt to donate the rounded up portion of the success fee on a product when it sells. The two charities available are Plunket and Kiwis for kiwi. This can be set on a product by product basis or across all products.

Trade Me – send payment instructions

On each product listing rule you can decide if you want Trade Me to send the payment instructions to your buyer when the listing sells. You can also turn this on or off for all products at the global level.

Trade Me – MQL FPO quantities

When making an FPO for a multi-quantity listing we now default the offer quantity to one, regardless of the listing quantity. This makes it possible to make an FPO and relist simultaneously.

Trade Me – FPO import options

A few more FPO options have been added to importing and exporting your products. You can now decide whether you want to send FPOs to unverified members. As well as, whether you want to send FPOs to members who have a low feedback rating (percentage based).

Bigger sales order notes

The sales order notes have been increased to handle up to 4000 characters.

New courier – Australia Post

Australia Post has been added to the available list of couriers.

Shopify – sequencing multi-variant products

You can now control the drop-down sequence of the multi-variant options. The lowest index number will be displayed as the first.

Shopify – products unknown to Tradevine

When we detect that you have any Shopify products that are unknown to Tradevine, we will display a link on the Dashboard. This is to help you identify if Tradevine and Shopify have become unsynchronised.

Shopify – customer phone numbers

The phone number supplied by the buyer is now populated on the customer record in Tradevine.

Passwords & time outs

New or reset passwords will now be required to comply with the following requirements:

  • minimum 8 characters long
  • at least 1 upper case character
  • at least 1 lower case character
  • at least 1 number
  • at least 1 symbol character

You can now configure your session time out to between 3 minutes and 24 hours.

Importing product changes

If you import or re-import your products then you may be interested in the following changes.

New:

  • DVD Catalogue ID – (Trade Me)
  • Donation Recipient – (Trade Me)
  • Send payment Instructions – (Trade Me)
  • FPO Ignore If Not Address Verified – (Trade Me)
  • FPO Ignore If Feedback Rating Below – (Trade Me)
  • FPO Ignore Feedback Rating Below Percentage – (Trade Me)
  • Variant Sort Order – (Shopify)

Removed:

  • Payment via Other – (Trade Me)

Modified:

  • Other Payment Method – (Trade Me)

For more information refer to the Import Fields Help page.

Key Bug Fixes

  1. A page error was encountered if you were able to save a blank session time out value on your profile.
  2. Exporting Shopify products would encounter an error if the label name included an apostrophe.
  3. Emails were sometimes repeatedly sent when confirming shipments directly from the Shipments grid.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Release Notes – 14 May 2014

Release Date:  Wednesday  14 May 2014 11:00pm : downtime approx 1 hour

New features in this release

SIMPLE PRODUCT CREATE

We have had lots of feedback asking for a faster and simpler way to add new Products for sale on Trade Me. The Add Products (Simple) option allows you to create a product and listing rule in a single screen. The current option remains and is called Add Products (Advanced).

TRADE ME PRODUCT GRID

We have improved the Trade Me product list screen to better display the core details about your Trade Me products.

TRADE ME LOGIN

You can now login using either your Tradevine login or your Trade Me login.

TRADE ME – FPOs

An additional option has been added to Fixed Price Offers (FPO) that allows you to set a fixed price for an FPO.  Fixed prices can only be set on individual rules.

EXPORTING PRODUCTS – BARCODES AND ALTERNATE CODES

Now when exporting your products from either the Trade Me product list or the Shopify product list, the alternate code and the barcode are now included in the export file.

BOM COST PRICES

The cost price of each of the Bill of Material components is now automatically summed up and displayed as the cost price of the BoM parent product.

IMPORTING PRODUCT CHANGES

If you import or re-import your products then you may be interested in the following changes.

New:

  • FPO Is Absolute – (Trade Me)
  • FPO Absolute Value – (Trade Me)

For more information refer to the Import Fields Help page.

Key Bug Fixes

  1. The organisation logo was sometimes caching an older version.
  2. The photo identifiers were too case sensitive and this was stopping the product photos from being imported.
  3. FPOs were not always retried on subsequent polls.
  4. Blanked out tags and compare pricing were not being updated in Shopify.
  5. Product inventory was being automatically updated in Shopify when auto-update was off.
  6. Retails feed files were not retried when the connection was lost. 0 byte files were also crashing the upload.
  7. Inventory counts were not being adjusted for BoM components when doing a sales return.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Tradevine and Heartbleed

In the last week a security flaw known as Heartbleed has become news across the Internet.

The Heartbleed Bug is a serious vulnerability in the popular OpenSSL cryptographic software library. This weakness allows stealing the information protected, under normal conditions, by the SSL/TLS encryption used to secure the Internet. SSL/TLS provides communication security and privacy over the Internet for applications such as web, email, instant messaging (IM) and some virtual private networks (VPNs).

The Heartbleed bug allows anyone on the Internet to read the memory of the systems protected by the vulnerable versions of the OpenSSL software. This compromises the secret keys used to identify the service providers and to encrypt the traffic, the names and passwords of the users and the actual content. This allows attackers to eavesdrop on communications, steal data directly from the services and users and to impersonate services and users. [Heartbleed.com]

Although the security flaw effected a large portion of internet services (estimated at two-thirds of all websites), Tradevine does not use OpenSSL and was therefor not affected.

However, a number of the services Tradevine partners with were potentially at risk.

Each partner has since patched the security flaw, and Tradevine have taken steps (such as updating passwords) to insure Tradevine, and our customers data are completely secure.

For more information on the Heartbleed security flaw, visit the Heartbleed.com website.

Release Notes – 28 March 2014

Release Date:  Friday  28 Mar 2014 11:00pm : downtime approx 2 hours

New features in this release

SUPER FEATURE SUPPORT

Super Feature is a new promotional ‘extra’ which can be added to your Trade Me listing. Currently it is only available in a few categories, although the number will be increasing gradually, you can read more about Super Feature in this Trade Me announcement.

PHOTOS

When adding photos you will now have an additional option to rename any that have the same filename as existing photos.

 TRADE ME UPDATE FREQUENCY

We have increased the frequency that we check for Sold Items on Trade Me, this means that sales should show up sooner in Tradevine.

PRODUCT VIEWS

We have made some improvement to Product views to increase the speed the page loads, it will be most noticeable for those with many products.

SHOPIFY FULFILLMENT EMAILS

It is not possible to turn off ‘Fullfilment’ emails sent by Shopify when a shipment is confirmed. This means the customer would get two emails, one from Tradevine and one from Shopify.  We have figured out how to stop the Shopify email being sent if that is your preference.

SHOPIFY PRODUCT INVENTORY

We have improved the way we update Shopify with the latest product inventory counts.

IMPORTING PRODUCT CHANGES

If you import or re-import your products then you may be interested in the following changes.

New:

  • Super Feature – (Trade Me).

For more information refer to the Import Fields Help page.

Key Bug Fixes

  1. Shopify orders would not import when the 3rd address line exceeded 50 characters. Now they do.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.

Release Notes – 13 March 2014

Release Date:  Thursday 13 Mar 2014 11:00pm : downtime approx 45 minutes

New features in this release

Photos

We have made a number of changes to the way that photos are being handled.

You can now change the sequence that images appear on Trade Me and Shopify by simply dragging them into any order you want.

When uploading a photo with a filename that already exists in Tradevine, you will be prompted whether you want to replace or keep the existing photo.

We have replaced the widget we use to upload photos, so you can now upload using an iOS type device like an iPad.

The Photos screen has been redone and now shows you where your photos are used.

We have added a ‘delete all photos’ button to the product screen.

If you have multiple Trade Me accounts, we now store an identifier that helps tell us which Trade Me watermark to use.

When importing, you can now control which product photos appear on each channel and the sequence by using the new Trade Me and Shopify photo identifier fields on a CSV import.

Shopify multi-variants

We have improved support for Shopify variants.  It is now possible to create and modify variants from within Tradevine.

The multi-variant attributes of Shopify products are now displayed on your product’s Shopify channel. You can now update or create the attribute names and values directly on the product’s Shopify settings.

Shopify Point of Sale orders

We now handle anonymous over the counter type sales, also known as Point of Sale (POS) orders.

When an order comes through from Shopify from an anonymous customer, the sale will be attributed to a default customer called Shopify POS.

Shopify POS is available as an app for your iPad. Shopify charge a monthly fee for the use of the app.

Note: we don’t yet handle POS refunds or custom products.

Shopify barcodes

When you update your Shopify products via Tradevine, the product barcode is now pushed to Shopify.

Channel shipment warehouse

You can now configure your shipments to be processed from a specific warehouse for any of your Trade Me or Shopify channels.  This means that shipments will be created on the defined warehouse regardless of the stock level.

Product notes

The public and private notes on a product have been expanded to 4000 characters.

Import errors

Any errors encountered when importing, are now reported in the first column of the error file.

Importing Product Changes

If you import or re-import your products then you may be interested in the following changes.

Note, if you import a lot and you currently use the Photo Identifier field, then you should also copy the field values to the new Trade Me and Shopify photo identifier fields, otherwise no photos will be attached to your selling channel.

New:

  • Trade Me Rule Photo Identifiers – (Trade Me).
  • Shopify Photo Identifiers – (Shopify).
  • Option Name1 – (Shopify).
  • Option Value1 – (Shopify).
  • Option Name2 – (Shopify).
  • Option Value2 – (Shopify).
  • Option Name3– (Shopify).
  • Option Value3 – (Shopify).

For more information refer to the Import Fields Help page.

Key Bug Fixes

  1. Pay Now payments from Trade Me sales were not always updated on combined sales orders when the buyer subsequently opted to pay by bank transfer.
  2. DYMO labels were not printing in IE11.
  3. It was possible to exceed the shipment quantities by creating multiple shipments and amending the required quantity.
  4. BoM shipment quantities were incorrectly being validated when the BoM configuration had changed.
  5. It was difficult to re-enable the Shopify or the Trade Me channel after not logging in for a few months.
  6. Sales orders that were partially shipped and then subsequently cancelled were incorrectly handled in Xero.

All of these improvements are based on customer feedback. We are planning to release further improvements on a regular basis. Your feedback is vital to ensuring that we’re working on the most important things first. If you have any suggestions, then check out our suggestions page where you can also vote. Otherwise, feel free to drop us a line at suggestions@tradevine.co.nz with your feedback.