Support over Holiday period

Our offices will be closed between the 25th December 2012 to the 6 January 2013. During this period the best way to contact us is via email using This address will be constantly monitored and we will get back to you just as fast as we can. As always our support is free and we are happy to assist, so please do contact us.

We are back in the office from the 7th January and our awesome phone and email support will return to normal.

Have a Merry Christmas and Happy Trading for 2013.

The Tradevine Team

Trade Me Purchases Tradevine

We’re delighted to announce that Trade Me has entered into an agreement to purchase Tradevine. This will see the Tradevine team join the Trade Me team within the next few weeks, but it won’t spell the end of the Tradevine brand as it will continue to operate under the Trade Me banner.

Most importantly, the heart of the Tradevine operation will not change. We will remain in Christchurch and it is business as usual for us. You will continue to deal with the same team who will provide the same great Tradevine service you enjoy today. Apart from a change in email addresses over the next few weeks, you shouldn’t notice any changes.

We’re excited about the future, and we think the ability to strengthen the integration between Tradevine and Trade Me will be fantastic for our clients.

Tradevine staff wearing Trade Me t-shirts

Peter & The Tradevine team

Auctionitis Migration

Today, Auctionitis released the news that they will cease supporting Auctionitis and Tradar effective 1st July.  We have agreed to help Auctionitis customers with a migration to Tradevine should they choose to accept our offer outlined below.

 If you are a customer of Auctionitis, we will honour all current subscription agreements and offer Tradevine free of charge until your next renewal period.  We are working very closely with the team at Auctionitis and we’ll all be doing our utmost to make the migration process as smooth as possible.

If you have any questions, feel free to email us at

100 000 Trade Me listings and $2 million of sales processed by Tradevine!

Over the weekend, Tradevine achieved 2 significant milestones on behalf of our users:

  • the 100 000th Trade Me listing
  • $2 million worth of sales orders

We are really pleased with this continuing validation of our service and it is great progress considering we only released the Tradevine application a few months ago.

We’d like to really thank our Users for their valuable contributions and feedback to date. It’s great working with you all and we’ll continue to roll out new features and enhancements based on your requirements.

Xero Maintenance Sunday 13th May @ 4am

On Sunday 13th May Xero will be performing system maintenance.  It is scheduled to start at 4am and last up to 2 hours.  You can read more  on the Xero site here.

If your Tradevine account is linked to Xero this may mean that there are delays in processing invoices during this time.  Once the Xero update is complete Tradevine will automatically process the delayed invoices.

Starship – Staff CharityMob

We all have community responsibility such as preserving the environment and supporting community causes.

So we, the staff at Tradevine have got together and raised $500 for Starship Children’s Health. We wanted to help ensure that Starship remains a world class medical facility for all of New Zealand’s children by supporting their current initiatives.

Starship is a fabulous cause so we approached our CEO to see if our company would match our donation. Our company has agreed to not only match our staff contribution but to potentially double it!

Here is where you come in… 

To help us raise another $1000 for Starship simply ‘like’ our facebook page and for every like we get (up to 500) our company has agreed to donate $2.00.

With a simple click below you can help us raise another $1000 for Starship! Spread the word!   

From the Team at Tradevine

Evan, Nigel, Jeff, Alan, Phil1,  Dean, Sandy, Vicky, Chris, Phil2

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Revised Trade Me Pay Now Fees

With effect from today Trade Me have changed the Pay Now commission rate for Top Sellers.

Previously the amount was 0.95%, the revised rate is 1.65%.

If you use Tradevine and Xero It is important to change the setting in Tradevine to reflect the new amount.

Go to ‘Settings -> Selling Channels’ and select your Trade Me selling channel.  Then open the ‘Payment and Shipping’ section and adjust the Pay Now commission field.

If you have any questions then please contact

Tradevine to present at Trade Me Top Seller Conference 22nd May 2012

We’re pleased to be presenting at this year’s Top Seller conference at the Ellerslie Racecourse in Auckland on the 22nd May. There is a must see key note address by Trade Me Chairman David Kirk followed by a number of other speakers including our fulfilment partner, Brightstar NZ (represented by Haymon Keeler). Our slot kicks off at 1.45pm. Come and see us at the conference and receive a special promotional offer from New Zealand Post when you sign up and use Tradevine. We’re really excited to be part of this conference and look forward to meeting big sellers and sharing our story.

More information on the conference can be found here.